Shipping and Return Policy
Most items are shipped with in 24 ours of receipt of an order. In some cases, items may take up to 3-4 days to ship. Enviropump will notify you of the ship date and tracking number once an item has shipped. Items are typically shipped via FedEx but exact shipper is up to the discretion of Enviropump. Please note all items are shipped signature required for delivery. Time in transit varies by location and ship method chosen at time of check out.
Free Ground shipping items will not incur any shipping or handling fees. If another shipping method is chosen at check out, shipping fees will be based on weight, package size, and shipping method. Enviropump does not charge handling fees or mark up the shipping cost above the shipping company fees.
From time-to-time Enviroump will receive more orders than it has items in stock. Orders are shipped in the order that they are received. If an item is out of stock you will be notified that that item is out of stock and you will have the option to cancel your order with full refund or you may also wait till we get that item back in stock for your shipment. Out of stock items usually ship with in two weeks of placement of order.
Order inspection upon delivery
Please inspect all items upon delivery. All orders are shipped in perfect condition, but from time-to-time items are damaged during shipment. To return or get a credit on damaged items Enviropump must be notified of damages with in two days of receipt of your items. This is a restraint put on by the shippers for us to claim the damages though insurance.
Enviropump has a return policy that allows returns with in 30 days of all stocked items. Non stocked item may not be returned. Enviropump does not refund or reimburse shipping cost to or from the client. However, if Enviropump ships the incorrect part all cost will be incurred for by enviropump.
All Returns must have and RMA number. RMA numbers can be obtained by calling 559-637-9898.
For an item to be returned it must be returned in good unused condition in its original box. If any of these conditions are not met a refund will not be issued.
A shipping address for the return will be given at the time the RMA is issued.